The last week of the 2026 Medicare Annual Enrollment Period (AEP) is here! AEP runs from October 15 to December 7.

Here is how you can submit your final apps:

Electronically:

The most efficient method for submitting your applications is electronically through the carrier e-App or through IntegrityCONNECT! Learn more about IntegrityCONNECT here. The deadline for submitting AEP apps through IntegrityCONNECT is 11:59pm EST on December 7, 2025. Apps started, but not completed by the deadline will not count.

Fax Direct to Carriers:

Sometimes, paper applications are necessary. If you prefer paper applications, please use the info below.

If you are sending directly to the carrier, please use the fax number on the application. This number can usually be found towards the end of the application. If it does not have one listed, use the numbers below.

• Aetna: (866) 756-5514
• Anthem: (800) 833-8554
• Cigna / HealthSpring: (800) 735-1469
• Devoted: (877) 264-3859
• Humana: (877) 889-9936
• Molina Healthcare: (844) 541-6848
• United Healthcare: (888) 950-1170
• Wellcare MAPD: (844) 222-3180
• Wellcare PDP: (866) 388-1521

If you want to ensure that the carrier you are submitting an application for accepts paper applications, please give us a call at (800) 777-9322. Our amazing Agent Support team can help you!

Carrier Deadlines:

• Aetna – must be signed and dated on December 7th. App must be submitted to Aetna by 11:59pm on December 7.
• Anthem – must be signed, dated, and submitted to Anthem by 11:59pm on December 7.
• Cigna / HealthSpring - must be signed, dated, and submitted to Cigna HealthSpring by 11:59pm on December 7.

  • Agents have until December 24, 2025 to complete HealthSpring HRAs for any member applications taken from October 1 to December 7, 2025.

• Humana - must be signed, dated, and submitted to Humana by 11:59pm on December 7.
• UHC – must be signed and dated on December 7th. App must be submitted to UHC by 11:59pm CST on December 7.

  • Online applications must be submitted by 11:59 p.m. CST on Sunday, Dec. 7
  • Paper applications must be signed by an enrollee and received and signed by you by midnight (local time) Saturday, Dec. 6 and submitted within 24 hours of receipt. Be sure you sign and date a paper application immediately upon receipt, as it must be dated the same day it is received from the consumer. This is also a critical step for you to be assigned as the Agent of Record. If you receive a paper application on or after Sunday, Dec. 7, follow these guidelines:

    • Sign and date the enrollment application based on the actual date of agent receipt (backdating is prohibited) 
    • Submit the enrollment application to the Enrollment Department as you normally would. The Enrollment Department may need to pend or deny the enrollment application and reach out to the consumer for a valid election period (if applicable).
    • Do not destroy or hold AEP enrollment applications dated and/or received after Dec. 6. Submit all received applications to UnitedHealthcare's Enrollment Department.

• Wellcare - must be signed, dated, and submitted to Wellcare by 11:59pm on December 7.

Deadlines can vary by carrier and time zone, please check carrier emails.

End of AEP Checklist

Here is a short checklist to help ensure the end of AEP goes smoothly for you!

1. Wrap Up: Check for any clients you may have missed. AEP is ending, but SEPs and OEP are just around the corner!
2. Review: Check the status of all submitted applications to ensure everything is processed smoothly.
   

   • IntegrityCONNECT Tip: Make sure you have confirmation numbers on all of your submitted applications on your dashboard in the activity feed!

3. Follow Up: Call clients to confirm they're happy, ask for referrals, and cross-sell plans like Hospital Indemnity or Cancer coverage.